Award of the Provision of an IT Service Management Solution
Details
- Supplier(s)
- Mozaic Services Limited
- Value
- GBP 323,750
- Topic
- Software implementation services
- Published
- 3 August 2023
Tender description
The current IT Service Management Solution has been in place in for a number of years. During this time, Information Services (IS) have become aware that the platform has a number of issues which have hampered their ability to provide an effective IT service to GCU staff and students. To support the strategy 2030, the current ITSM is being replaced to allow IS to provide greater customer experience and improve the quality of the service.
Timeline
- Completed: Award date14 July 2023
- Completed: Award published3 August 2023Current notice
About the buyer
Glasgow Caledonian University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72263000 · Software implementation services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov |
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