Expired contract

165-SNBD-22 Contact Centre Telephony System Replacement - AWARD

Details

Value
GBP 733,671
Duration
2 years
Topic
Telephone operator services
Published
1 August 2023

Tender description

You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service's (CCS) procurement framework RM3808 Lot 13. The contract will be awarded in accordance with the framework documentation.

Timeline

  1. Completed: Award published1 August 2023
    Current notice
  2. Completed: Award date1 November 2023
  3. Completed: Contract expiry date31 October 2025

About the buyer

Breckland District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79511000 · Telephone operator services
  • 79512000 · Call centre

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

4 similar open tenders

See more open tenders related to 165-SNBD-22 Contact Centre Telephony System Replacement - AWARD.

Explore all open tenders

Related buyers

Buyers similar to Breckland District Council.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.