Expired contract

Provision of Contact Centre Services

Details

Buyer: Crown Commercial Service
Supplier(s): SERCO LIMITED
Value: GBP 40,000,000
Duration: 2 years
Topic: Administration services
Published: 10 January 2023
Source: uk:contracts_finder

Tender description

To provide a range of contact centre services to support the Home Office customers with a range of services. This will be a second contact centre contract to support capacity planning during peak demand period for HMPO and support other Home Office departments.

Timeline

Completed: Award date4 January 2023
Completed: Award published10 January 2023
Current notice
Completed: Contract expiry date3 January 2025

About the buyer

Crown Commercial Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

75100000 · Administration services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Commercial Director	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Procurement Manager	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Category Lead	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Senior Buyer	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Contracts Manager	+44 •••• ••••••	••••••••@crown-commercial-service.gov