Awarded contract

Provision of a Health and Social Care Communication Support Service in Northern Ireland, for People who are Deaf, deafblind and Hard of Hearing

Details

Buyer
HSC Business Services Organisation
Supplier(s)
Sign Language Interactions, Hands That Talk
Value
GBP 5,000,000
Topic
Translation services
Published
31 March 2023
Source
uk:find_a_tender

Tender description

The Department of Health, Northern Ireland, plan to appoint a single provider to deliver a Communication Support Services to allow communication between Deaf, deafblind and Hard of Hearing people and hearing people, in attendance, or via video conferencing settings. The Provider shall provide the following Services: • BSL/ISL Sign Language Interpreters (Face to Face) • BSL/ISL Sign Language Interpreters (Remote: Video Relay Interpreting and Video Interpretation) • BSL/ISL Deaf Intralingual Interpreters (Relay Interpreters) • BSL/ISL Translators • Interpreters for deafblind people • Lip speakers • Note takers • Speech to Text Reporting Given the growing presence of ethnic minorities with different language needs there is an expectation that the provider will provide a service that responds to the specific needs of all Service Users, including language provision for those for whom BSL or ISL is not a native language. Lot 1: The Department of Health, Northern Ireland, plan to appoint a single provider to deliver a Communication Support Services to allow communication between Deaf, deafblind and Hard of Hearing people and hearing people, in attendance, or via video conferencing settings. The Provider shall provide the following Services: • BSL/ISL Sign Language Interpreters (Face to Face) • BSL/ISL Sign Language Interpreters (Remote: Video Relay Interpreting and Video Interpretation) • BSL/ISL Deaf Intralingual Interpreters (Relay Interpreters) • BSL/ISL Translators • Interpreters for deafblind people • Lip speakers • Note takers • Speech to Text Reporting Given the growing presence of ethnic minorities with different language needs there is an expectation that the provider will provide a service that responds to the specific needs of all Service Users, including language provision for those for whom BSL or ISL is not a native language. Additional information: The Service is Demand led so the total Value of the Contract may increase in line with actual demand

Timeline

  1. Award published31 March 2023
    Current notice
  2. Award date31 March 2023

About the buyer

HSC Business Services Organisation is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79530000 · Translation services
  • 79540000 · Interpretation services

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