Eforms and Customer Experience Platform
Details
- Supplier(s)
- Granicus-Firmstep Ltd
- Value
- GBP 81,575
- Duration
- 4 years
- Topic
- Information technology services
- Published
- 24 February 2022
- Source
- uk:contracts_finder
Tender description
Government low code Platform, multi-channel, end-to-end, customer experience services and channel shift. Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, mobile offline, secure portals, bookings, SSO, Scanning Kiosk, Alexa, Bots, Mobile App, transactions, and full integrations and work-flow. Procurement run through G-cloud 12.
Timeline
- Completed: Award date18 January 2022
- Completed: Award published24 February 2022Current notice
- Completed: Contract expiry date17 January 2026
About the buyer
Nottingham City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72222300 · Information technology services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nottingham-city-council.gov |
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