Voice of Customer Contract - Upland Software
Details
- Supplier(s)
- Rant and Rave
- Value
- GBP 137,620
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 15 November 2022
- Source
- uk:contracts_finder
Tender description
Services. Upland shall perform the following consulting, training, technical, implementation, configuration and/or other related services ("Services") applicable to Rant & Rave under this SOW: i. Feedback Capture Touchpoints and channels Reed In Partnership would like to launch Rant & Rave using the Software as a Service Rant & Rave deployment. The deployment will cover the triggered SMS & Email to web form channels + Web form Listening Post only. It will be for the UK and in English language only. All surveys will be in the City of London Police branding only. The following table lists the recommended touch points, channels and frequency for requesting feedback.
Timeline
- Completed: Award published15 November 2022Current notice
- Completed: Award date1 December 2022
- Completed: Contract expiry date30 November 2024
About the buyer
City of London Corporation is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@city-of-london-corporation.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@city-of-london-corporation.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@city-of-london-corporation.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@city-of-london-corporation.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@city-of-london-corporation.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@city-of-london-corporation.gov |
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