CON-21-084 Facilities Management

Tender description

The FCA is seeking to appoint two bundled service providers to deliver Facilities Services at 12 Endeavour Square (12 ES), London E20 1JN; and Quayside House (QSH), 127 Fountainbridge, Edinburgh EH3 9QG. The FCA is establishing a contractual mechanism to provide Facilities Services to the FCA for a period of three years starting from 1 July 2022, with an option to extend for a further period of twenty-four months. The Contracts will be owned and managed by the FCA, with provision for it to be used by itself, the Payment Systems Regulator (PSR) and potentially tenants. The bundled services delivery model consists of two lots: Lot 1- Facilities Management (FM) and Lot 2 - Catering/Front of House (FOH). Lot 1: Facilities Management (FM) The FCA is seeking to appoint two bundled service providers to deliver Facilities Services at 12 Endeavour Square (12 ES), London E20 1JN; and Quayside House (QSH), 127 Fountainbridge, Edinburgh EH3 9QG. The FCA is establishing a contractual mechanism to provide Facilities Services to the FCA for a period of three years starting from 1 July 2022, with an option to extend for a further period of twenty-four months. The Contracts will be owned and managed by the FCA, with provision for it to be used by itself, the Payment Systems Regulator (PSR) and potentially tenants. Lot 1 - Facilities Management (FM). Key services: M&E – Building Maintenance  -Asset management - Moves and changes - Furniture - Environmental - Locker and key management Cleaning - Internal Cleaning - General Waste - Confidential Waste Planting - Pest control Physical Security Guarding -Physical security guarding - Security systems & access control - Security system software - Access pass management - First aid Helpdesk - Facilities helpdesk solution Office Services - Post (including scanning) - Franking - Reprographics - Couriers  - Stationery, ordering and restocking Lot 2: Catering/Front of House The FCA is seeking to appoint two bundled service providers to deliver Facilities Services at 12 Endeavour Square (12 ES), London E20 1JN; and Quayside House (QSH), 127 Fountainbridge, Edinburgh EH3 9QG. The FCA is establishing a contractual mechanism to provide Facilities Services to the FCA for a period of three years starting from 1 July 2022, with an option to extend for a further period of twenty-four months. The Contracts will be owned and managed by the FCA, with provision for it to be used by itself, the Payment Systems Regulator (PSR) and potentially tenants. Lot 2 - Catering/Front of House Key Services: Catering - Restaurant and Coffee bar service - Hospitality (incl. dining and exec floor) - Kitchen asset maintenance - Kitchen area cleaning - Vending machine service (including maintenance, PAT) - Britta taps / new solution - Office floor refreshment areas FOH Services - Main Reception desk services - Visitor Management - Visitor pass management - Client floor reception desks services - Conference suite and Client room management - Audio Visual set up, repair and maintenance - Porterage