Halton Housing- Out of Hours Call Handling Service - AWARD
Details
- Supplier(s)
- Orca Business Support Limited
- Value
- GBP 65,000
- Duration
- 3 years
- Topic
- Call centre
- Published
- 24 May 2022
- Source
- uk:contracts_finder
Tender description
Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers. The outcome of the tender process is a single contract with one service provider. The contract is for an initial 2 years with 1 option to extend by a further 12 months, up to a maximum 3 years total contract term, subject to HH requirements and the performance of the successful service provider. The successful service provider is an SME.
Timeline
- Completed: Award date30 March 2022
- Completed: Award published24 May 2022Current notice
- Completed: Contract expiry date30 April 2025
About the buyer
CIRRUS PURCHASING LTD is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov |
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