Expired contract

Halton Housing- Out of Hours Call Handling Service - AWARD

Details

Value
GBP 65,000
Duration
3 years
Topic
Call centre
Published
24 May 2022

Tender description

Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers. The outcome of the tender process is a single contract with one service provider. The contract is for an initial 2 years with 1 option to extend by a further 12 months, up to a maximum 3 years total contract term, subject to HH requirements and the performance of the successful service provider. The successful service provider is an SME.

Timeline

  1. Completed: Award date30 March 2022
  2. Completed: Award published24 May 2022
    Current notice
  3. Completed: Contract expiry date30 April 2025

About the buyer

CIRRUS PURCHASING LTD is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

4 similar open tenders

See more open tenders related to Halton Housing- Out of Hours Call Handling Service - AWARD.

Explore all open tenders

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.