22/011 - Provision of Customer Experience Measurement and Insight Programme
Details
- Buyer
- Ervia
- Topic
- Market research services
- Published
- 11 May 2022
- Submission
- 27 May 2022
- Source
- ie:e_tenders
Tender description
Gas Networks Ireland (GNI) intends to put a framework in place for relation to the provision of Customer Experience Measurement and Insight for GNI. The services will cover activities related to provision of a Customer Experience Measurement and Insights Programme in respect of its domestic, business, key stakeholders that support or are part of our customer interactions and emerging customers across the Republic of Ireland, Northern Ireland and Scottish markets Lot 242595: 22/011 - Provision of Customer Experience Measurement and Insight Programme 22/011 - Provision of Customer Experience Measurement and Insight ProgrammeYou must submit through the eTenders system before the deadline. It is very important that you commence the scanning & uploading of your response in a timely manner. The system will automatically lockdown at the exact time specified in the Tender documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system. Please submit via the eTenders system not later than 12.00 hrs local time on Friday 20th May 2022. www.etenders.gov.ie/system-user-guides
Timeline
- Completed: Tender published11 May 2022Current notice
- Completed: Submission date27 May 2022
About the buyer
Ervia is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79310000 · Market research services
- 79311000 · Survey services
- 79311100 · Survey design services
- 79311210 · Telephone survey services
- 79311300 · Survey analysis services
- 79342300 · Customer services
- 79342310 · Customer survey services
- 79342311 · Customer satisfaction survey
- 79342320 · Customer-care services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ervia.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ervia.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ervia.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ervia.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ervia.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ervia.gov |
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