Expired contract

Customer Engagement Platform

Details

Buyer
Wirral Metropolitan Borough Council
Supplier(s)
Granicus-Firmstep Ltd
Value
GBP 240,000
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
27 April 2022
Source
uk:contracts_finder

Tender description

Provision of an automated, online experience to citizens which can be embedded within corporate websites. Intelligent online forms channel-shift away from expensive forms of contact. Automated status updates, task direction, and approvals. Ability to build new forms. and integrate with existing back-office systems and technologies. There is a provision for an extension of 1 + 1years

Timeline

  1. Award date8 March 2022
  2. Award published27 April 2022
    Current notice
  3. Contract expiry date21 March 2024

About the buyer

Wirral Metropolitan Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

54 similar open tenders

See more open tenders related to Customer Engagement Platform.

Explore all open tenders

Related topics

Topics related to Customer Engagement Platform, ranked by notice volume.

View all topics
TopicCountValue
  1. Customer Experience Tenders
    4,170
    £124.0bn

Related buyers

Buyers similar to Wirral Metropolitan Borough Council.

View all buyers
BuyersCountValue
  1. Bristol City Council
    1,032
    £970.6m
  2. Suffolk County Council
    883
    £688.8m
  3. Leicester City Council
    830
    £1.7bn
  4. Surrey County Council
    765
    £14.1bn
  5. Bedford Borough Council
    734
    £153.5m
  6. Leicestershire County Council
    661
    £1.4bn
  7. Buckinghamshire Council
    660
    £1.1bn
  8. Hampshire County Council
    569
    £18.6bn
  9. Darlington Borough Council
    538
    £266.4m
  10. Derbyshire County Council
    533
    £2.8bn

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.

Try for free