Responsive Repairs - Soft Market Testing

Tender description

THIS IS A PRIOR INFORMATION NOTICE ONLY Economic operators should please note that this is only a Prior Information Notice and expressions of interest in tendering are not being sought at this stage. Croydon Council are seeking views through a soft market testing exercise and request interested organisations respond to the questionnaire via London Tenders Portal. The deadline for responses is 12 Noon on 4th April 2022. The Council reserves the right to hold interviews for interested organisations that respond to the soft market testing to further support this exercise. Croydon Council are intending to re-procure its Responsive Repairs Contract. This is currently let to a single provider and covers the following activities: • Operation of the Contact Centre for repairs related contacts • Responsive repairs • Domestic boiler gas servicing and repair • Voids i.e. bringing properties up to standard when a tenant vacates and a new tenant moves • Communal Boiler repairs and servicing The current contract value is in the order of £13m Per Annum. Lot 1: Croydon Council are intending to re-procure its Responsive Repairs Contract. This is currently let to a single provider and covers the following activities: • Operation of the Contact Centre for repairs related contacts • Responsive repairs • Domestic boiler gas servicing and repair • Voids i.e. bringing properties up to standard when a tenant vacates and a new tenant moves • Communal Boiler repairs and servicing The current contract value is in the order of £13m Per Annum.