Managed Services for Temporary Agency Resources

Tender description

Maidstone Borough Council (MBC) and Swale Borough Council are looking to appoint a managed service supplier of temporary agency resources. Mid Kent Services operates a shared service for its Human Resources function serving both Maidstone and Swale Borough Council. A key part of this service is the provision of temporary agency resources. In 2017 Maidstone and Swale Borough Council entered into an agreement for a Managed Service Vendor Neutral Supply Chain Management framework. Lot 1: Both Maidstone and Swale Borough Council wish to appoint a Supplier who shall offer throughout the contact period:-  A complete supply chain management solution  Quality candidates for our temporary roles  Timely fulfilment of temporary roles  Best Value for money  Comprehensive management information  High levels of communication and customer satisfaction  Consolidated invoicing weekly/ monthly as required  Expert advice on any legislative requirements related to Agency Workers The objectives of the procurement are:  To deliver the highest quality Services which offer best value for money  To deliver, in the event that the procurement exercise requires the transition to a new Managed Service Provider, a smooth and seamless transition  To reduce, year on year, the level of off-contract spend which will require the pro-active support of the Supplier