Contact Centre as a Service ("CCaaS") Legal Support Services
Details
- Supplier(s)
- DLA Piper LLP
- Value
- GBP 105,000
- Duration
- 2 years
- Topic
- Legal services
- Published
- 8 October 2021
- Source
- uk:contracts_finder
Tender description
The Customer requires external legal support to complement the Defra group Commercial ("DgC") team and the Government Legal Department ("GLD") in delivering the retender of the Cloud Contact Centre as a Service ("CCaaS") via a procurement to be run as a Further Competition under the Crown Commercial Service ("CCS") Network Services 2 framework agreement (RM3808). The Supplier shall provide advice and/or drafting on any aspects relevant to the procurement and implementation of the CCaaS as and when required. The contract commenced on 1 August 2021 and will end on completion of the services and, in any event, by the longstop date of 31 March 2023. Estimated fees range £35k to £105k.
Timeline
- Completed: Award date1 August 2021
- Completed: Award published8 October 2021Current notice
- Completed: Contract expiry date27 December 2023
About the buyer
Department for Environment, Food & Rural Affairs (DEFRA) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79100000 · Legal services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov |
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