Closed tender

Voice of the Customer Platform

Details

Topic
Business intelligence software package
Published
10 September 2021
Submission
22 October 2021

Tender description

Analytical tool that can inform the day-to-day customer measure of experience. Analysis of individual customer engagements Sentiment analysis for customer contacts and social media analysis Both text and e-mail surveying capability Lot 1: Provision of Software as descibed in the tender document

Timeline

  1. Completed: Tender published10 September 2021
    Current notice
  2. Completed: Submission date22 October 2021

About the buyer

Affinity Water Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48482000 · Business intelligence software package
  • 48900000 · Miscellaneous software package and computer systems

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Decision makers

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