Outsourcing of Garage Management

Tender description

Garage Management and Maintenance Futures Housing Group require an external supplier to fully manage and maintain its supply of resident's garages. Currently the c. 1,000 garages owned by Futures are let through the Neighbourhoods Team. It is anticipated that for the new management and maintenance provider to be successful, there is a requirement to generate customer contact, arranging a suitable product i.e., the garage and then arranging payment through a weekly or monthly direct debit. Surveys and the reporting of repairs will need to be inputted though an ICT system, however, physical repairs and speaking to customers should be carried out in person.