Customer Experience Tracking Study
Details
- Buyer
- Ordnance Survey
- Supplier(s)
- TNS UK Ltd (trading as TNS BMRB)
- Value
- GBP 330,000
- Topic
- Market research services
- Published
- 17 May 2021
- Source
- uk:find_a_tender
Tender description
OS requires a supplier capable of delivering customer tracking and actionable insights about important aspects of the customer experience. Lot 1: OS is going through a period of change and transformation that requires: a customer-centric focus; the provision of new data and services; and an extension our reach internationally. To help drive customer improvements and monitor our performance during this change, OS requires a supplier capable of delivering actionable insights about important aspects of the customer experience.
Timeline
- Completed: Award date19 March 2021
- Completed: Award published17 May 2021Current notice
About the buyer
Ordnance Survey is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79310000 · Market research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ordnance-survey.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ordnance-survey.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ordnance-survey.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ordnance-survey.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ordnance-survey.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ordnance-survey.gov |
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