Awarded contract

Customer Experience Tracking Study

Details

Value
GBP 330,000
Topic
Market research services
Published
17 May 2021

Tender description

OS requires a supplier capable of delivering customer tracking and actionable insights about important aspects of the customer experience. Lot 1: OS is going through a period of change and transformation that requires: a customer-centric focus; the provision of new data and services; and an extension our reach internationally. To help drive customer improvements and monitor our performance during this change, OS requires a supplier capable of delivering actionable insights about important aspects of the customer experience.

Timeline

  1. Completed: Award date19 March 2021
  2. Completed: Award published17 May 2021
    Current notice

About the buyer

Ordnance Survey is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79310000 · Market research services

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