Provision of Customer Relationship Management CRM System

Tender description

Agri-EPI Centre is seeking proposals from qualified and experienced vendors to deliver and deploy a new Customer Relationship Management (CRM) system; we currently use, HubSpot as a means of recording CRM activity (as a free subscriber.) There are five existing Agri-EPI Centre locations in the UK which all need to be able to access the system. We have undertaken a requirements analysis exercise and can confirm the following: • Integration with existing systems is key with regards efficiencies. • Reporting is key to all areas but subtly different in each area. • Processes must be developed ahead of implementation. The deployed system must have the ability to grow, adjust and develop in line with Agri-EPI Centre expansion and development plans. Documents are available from the following website: www.ne1procurementservices.com Additional information: ITT documents can only be obtained via the website below www.ne1procurementservices.com