Expired contract

Variation to Contract - ITSM Service desk Tool

Details

Buyer
Competition and Markets Authority
Supplier(s)
Phoenix Software Limited
Value
GBP 15,800
Duration
10 months
Topic
License management software package
Published
27 April 2021
Source
uk:contracts_finder

Tender description

Variation - option within the contract to extend by 12 months. The CMA wishes to engage with a single supplier to work with and deliver step changes in our current IT Service Management model. This particular element is to implement a best in class ITSM tool to enable a better customer experience for our Business users and help to transfer from a reactive to a proactive support environment.

Timeline

  1. Award date26 April 2021
  2. Award published27 April 2021
    Current notice
  3. Contract expiry date11 February 2022

About the buyer

Competition and Markets Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48218000 · License management software package

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