Expired contract

Vodafone Storm Contact Centre Solution

Details

Supplier(s)
Vodafone Ltd
Value
GBP 2,656,744.17
Duration
2 years
Topic
Communication software package
Published
1 April 2021

Tender description

Award Notice - Vodafone Ltd, Contact Centre Services (CCaaS) from 1 February 2021 until 31 March 2022 with a one year optional extension until 31 March 2023. Other Defra Group Bodies who are recipients of the services include the Environment Agency and the Rural Payments Agency. Note that the highest value stated includes the value of the one year optional extension.

Timeline

  1. Completed: Award date1 February 2021
  2. Completed: Award published1 April 2021
    Current notice
  3. Completed: Contract expiry date31 March 2023

About the buyer

Department for Environment, Food & Rural Affairs (DEFRA) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48510000 · Communication software package
  • 79512000 · Call centre

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