Expired contract

Voice Platform

Details

Buyer: West Lancashire Borough Council
Supplier(s): 3CLogic. inc
Value: GBP 71,574
Duration: 3 years
Topic: Digital telephone exchanges
Published: 8 March 2021
Source: uk:contracts_finder

Tender description

The contract relates to the Voice Platform for the Customer Contact Centre that provides a primary point of contact for customers of WLBC. The voice platform is a telephony solution and is an integral part of the Council's Customer Relation Management (CRM) solution.

Timeline

Completed: Award published8 March 2021
Current notice
Completed: Award date1 April 2021
Completed: Contract expiry date31 March 2024

About the buyer

West Lancashire Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

32552310 · Digital telephone exchanges
48000000 · Software package and information systems
64000000 · Postal and telecommunications services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@west-lancashire-borough-council.gov

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