IT services: consulting, software development, Internet and support

Tender description

The contracting entity intends to procure a multi-provider framework agreement with service providers to provide IT services to support the delivery of its IT capability. The envisaged services include: — provision of digital specialists in support of digital transformation initiatives, including data analytics, — provision of automation specialists in support of test and process automation, — provision of data analytics specialists, — support for design of new IT projects, products and technology transformations, — delivery of proofs of concept/value and implementation roadmaps in collaboration with ESB stakeholders for new or emerging technologies, — architectural advisory resources for existing, new and emerging technologies, — subject matter expertise in relation to existing, new and emerging technologies, — provision of IT consultancy services, — provision of suitably qualified resources (onsite, nearshore and offshore) in support of the above. It is proposed that the scope of lot 1 will include: — proactive planning, resourcing, continuous improvement and performance management associated with service delivery, — provision of the following digital and automation capabilities: —— digital specialists (e.g. digital specialist, customer experience design, Ideation, UI, digital marketing, provision of customer focus groups); —— automation Specialists (e.g. Cognitive, AI, RPA, Test Automation); —— additional related emerging technologies or methodologies. — provision of subject matter expertise related to the above capability areas, — provision of Architectural support related to the above capability areas. The current assumption is that the contract value for an initial 3 years will be for 9 660 indicative number of forecast days subject to budgetary and operational requirements and constraints. Forecast days are cumulative throughout the contract duration. The total forecast amount will be drawn down via multiple mini-tenders and some of forecasted days may be specified as committed days in mini tender pricing. The current assumption is that the contract value for an initial 3 years will be for 9 660 indicative number of forecast days subject to budgetary and operational requirements and constraints. Forecast days are cumulative throughout the contract duration. The total forecast amount will be drawn down via multiple mini-tenders and some of forecasted days may be specified as committed days in mini tender pricing. It is proposed that the scope of Lot 2 will include: — provision of, but not limited to, the following architecture capabilities: —— cloud; —— digital solutions (AI, ML, robotics, IOT etc.); —— cybersecurity; —— networking; —— SAP; —— infrastructure; —— innovation and emerging technologies; —— other. — provision of subject matter expertise related to the above capability areas The current assumption is that the contract value for an initial 3 years will be for 2 070 indicative number of forecast days subject to budgetary and operational requirements and constraints. Forecast days are cumulative throughout the contract duration. The total forecast amount will be drawn down via multiple mini-tenders and some of forecasted days may be specified as committed days in mini tender pricing. It is proposed that the scope of lot 3 will include: — provision of, but not limited to, the following IT consultancy capabilities: —— advice on IT strategy management, development and implementation; —— consultants to advise ESB on Group and BU digital and IT strategies; —— consultants to advise ESB on digital transformation; —— consultants to advise ESB on creating a digital eco-system; —— review and Benchmarking of IT capabilities including digital and data analytics capabilities; —— all of the above in the context of an energy utility. The current assumption is that the contract value for an initial 3 years will be for 690 indicative number of forecast days subject to budgetary and operational requirements and constraints. Forecast days are cumulative throughout the contract duration. The total forecast amount will be drawn down via multiple mini-tenders and some of forecasted days may be specified as committed days in mini tender pricing. It is proposed that the scope of lot 4 will include: — provision of the following data science and analytics capabilities: —— thought-leadership on data science and analytics strategy and implementation, including architecture, platforms and tools; —— delivery of bespoke exploratory projects and analytics use cases involving large data sets from a multitude of data analytics domains across ESB; —— resources to upskill the data analytics team. — Provision of subject matter expertise to the above capability areas. The current assumption is that the contract value for an initial 3 years will be for 1 380 indicative number of forecast days subject to budgetary and operational requirements and constraints. Forecast days are cumulative throughout the contract duration. The total forecast amount will be drawn down via multiple mini-tenders and some of forecasted days may be specified as committed days in mini tender pricing.