Expired contract

Out of Hours Call Handling

Details

Value
GBP 810,000
Duration
5 years
Topic
Telephone-answering services
Published
19 February 2020

Tender description

The Guinness Partnership Limited and all its subsidiaries wish to enter into a contract with our supplier for an out of hours call handling service, during the hours of 8pam and 9am including bank holidays, to enable its customers to report emergency repairs, anti-social behaviour or to make a rent payment during this time. The Supplier should also be able to provide cover during periods when Guinness is unavailable during normal operating hours or as cover for business continuity when required. Further details can be found in the procurement documents.

Timeline

  1. Completed: Award date20 January 2020
  2. Completed: Award published19 February 2020
    Current notice
  3. Completed: Contract expiry date31 March 2025

About the buyer

The Guinness Partnership Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79510000 · Telephone-answering services

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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