Expired contract

19-20.CSG. Research into Help to Save Customer Experience

Details

Value
GBP 64,500
Duration
5 months
Topic
Research services
Published
29 January 2020

Tender description

Help to Save is a scheme designed to encourage people on low incomes to build up savings by offering bonuses on savings. This mixed method research aims to provide insight into customer behaviour and experiences of the service following launch. This will help HMRC to identify any improvements that can be made to the scheme and understand how to further encourage uptake.

Timeline

  1. Completed: Award date11 November 2019
  2. Completed: Award published29 January 2020
    Current notice
  3. Completed: Contract expiry date17 April 2020

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73110000 · Research services

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