Staff training services

Tender description

The RSA recently held a competition for the provision of learning and development services. The RSA has decided to collapse this competition as a result of changes to its requirements. It is anticipated that a new competition will be held shortly. The L&D Interventions that may be required under Lot 1 include but are not limited to: — assertiveness, — building resilience, — conflict management, — critical thinking, — customer excellence, — dealing with difficult people, — decision making and problem solving, — dignity at work, — diversity and inclusion, — effective business writing, — effective communications, — effective meetings, — influencing skills, — interviewee skills, — minute taking, — negotiation skills, — presentation skills, — report writing, — telephone techniques, — thinking creatively, — time management, — train the trainer. The L&D Interventions that may be drawn under Lot 2 include but are not limited to: — project management – basic/intermediate/advanced level, — contract management, — change management — introductionto Lean Thinking. The L&D Interventions that may be drawn under Lot 3 include but are not limited to: — freedom of information – an introduction, — public procurement, — GDPR – an introduction. The L&D Interventions that may be required under Lot 4 include but are not limited to: — Android, — data analytics for beginners, — ECDL, — MS dynamics, — MS Excel and Excel Online – all levels, — MS Office 365 Basics, — MS One Drive, — MS One Note, — MS Outlook – all levels + email and calendar, — MS PowerPoint – all levels, — MS Project – all levels, — MS Publisher – all levels, — MS SharePoint and SharePoint Online – all levels, — MS Teams, — MS Visio – all levels, — MS Word and Word Online – all levels, — SQL, — tableau, — Windows 10. The L&D Interventions that may be drawn under Lot 5 include but are not limited to: — the new manager, — introduction to people management skills. The L&D Interventions that may be drawn under Lot 6 include but are not limited to: — coaching for success – the manager as a coach, — individual coaching and mentoring services, — creation of a Mentor/Mentee Programme, — training of internal coaches/mentors,