IT services: consulting, software development, Internet and support

Tender description

The London Borough of Barking and Dagenham intends to establish a framework for the provision of consultancy and support services. This framework will cover various services that are broken down as follows: 1) IT Support Services, 2) Executive Search Recruitment Services, 3) Investment Advice Consultancy Services, 4) Contact Centre Services Provision, 5) Public Affairs Consultancy Services The framework will be used by or on behalf of the whole of the UK public sector and their associated bodies (including companies and partnerships) and agencies, the voluntary sector, charities and/or other private organisations acting as managing agents or procuring on behalf of the public sector delivering services of a public nature. This lot covers 14 support services, these will be evaluated and awarded individually, bidders can apply for any number of these. The lot covers: Lot 1a: DBA Support, Lot 1b: Sharepoint, Lot 1c: Office 365, Lot 1d: GIS Support, Lot 1e: Integration platform support, Lot 1f: ITSM tool support, Lot 1g: RPA development and support, Lot 1h: Service desk support, Lot 1i: Specialist infrastructure support, Lot 1j: Strategic IT consultancy, advice and support, Lot 1k: IT security design and support, Lot 1l: Network design and specialist support, Lot 1m: Software licence management, Lot 1n: VDI support and maintenance. The Council requires specialist resources to complement its existing project management and transformation teams, the provision is expected to be provided across a wide scope of categories and specialist knowledge. The requirements maybe of a temporary or a permanent basis. This lot is split into two subcategories: 3a — Treasury and accounting advice services To provide treasury and accounting advice services on a variety of commercial propositions with varying elements. 3b — Property and investment due diligence To provide due diligence on investment transactions including detailed due diligence on property and commercial investment decisions. The key aspects of the service are to provide recommendation reports on the suitability of individual investment decisions. To provide ongoing technical and investment due diligence to support and protect the clients interests throughout a commercial negotiation process. This lot is for the provision of call centre/contact centre services. This could be for every element of the service including a fully outsourced provision. This lot is for the provision of public affairs consultancy, primarily focused on strategic regeneration to influence public policy and to build successful relationships and common ground with key stakeholders to ensure the successful delivery of large-scale strategic regeneration schemes.