Customer Satisfaction Research: Telephone Annual Survey
Details
- Value
- GBP 25,000
- Topic
- Survey services
- Published
- 6 September 2019
- Submission
- 20 September 2019
- Source
- uk:contracts_finder
Tender description
Travel survey via telephone research to be carried out to track satisfaction and travel behaviours on bus, tram and train in South Yorkshire. This survey is a replacement for the postal self-completion travel survey which has been carried out since 2005 (although it is recognised that due to the significant change in format and methodology that the new telephone survey will not be directly comparable to this postal survey). This telephone survey is a comprehensive piece of research capturing information on: * Passenger Satisfaction * Customer Profiling * Customer Characteristics Additional information: Full tender documentation including the Specification, Invitation to Tender, Draft Contract and Instructions can be accessed at http://www.sypte.co.uk/WhatWeDo/Contracts
Timeline
- Completed: Tender published6 September 2019Current notice
- Completed: Submission date20 September 2019
About the buyer
South Yorkshire Passenger Transport Executive is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79311000 · Survey services
- 79342311 · Customer satisfaction survey
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-yorkshire-passenger-transport-executive.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-yorkshire-passenger-transport-executive.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-yorkshire-passenger-transport-executive.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-yorkshire-passenger-transport-executive.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-yorkshire-passenger-transport-executive.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-yorkshire-passenger-transport-executive.gov |
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