KMCAS-113 Handyperson Service

Tender description

The contracting authority wishes to commission a service that helps people to live more independently in a home that is safe and warm, preventing and/or delaying the need for more costly health and social care interventions (the "Service" or the "Services"). The objectives of the Service are: (a) to provide a service which provides high levels of customer satisfaction; (b) to ensure that appropriate advice and guidance is provided to people who need it; (c) to carry out small repairs to keep homes safe and warm; (d) to reduce the number of people injured by falls in their home; (e) to seek additional funding streams to complement contracted activity; (f) to work in partnership with Health, Housing & Social Care professionals and the voluntary sector to support individuals; (g) to facilitate effective recruitment and deployment of volunteers; and (h) to maintain an industry standard safety record, with health and safety policies in place and implemented.