Stale Pre-tender

Customer survey services

Details

Topic
Customer survey services
Published
13 June 2018

Tender description

Customer feedback in Plus Dane is currently collected in a number of ways including end of process surveys carried out either by a third party or by Plus Dane staff, through a large scale STAR survey or one off consultations. Plus Dane is interested in hearing from providers on their approaches to collecting customer feedback, to allow us to consider a new approach and methodology to understanding the customer experience following receipt of services. Customer feedback in Plus Dane is currently collected in a number of ways including end of process surveys carried out either by a third party or by Plus Dane staff, through a large scale STAR survey or one off consultations. Plus Dane is interested in hearing from providers on their approaches to collecting customer feedback, to allow us to consider a new approach and methodology to understanding the customer experience following receipt of services.

Timeline

  1. Completed: Pre-tender published13 June 2018
    Current notice

About the buyer

Plus Dane Housing Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79342310 · Customer survey services

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Decision makers

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