Closed tender

Voice of Customer Videos

Details

Value
GBP 1
Topic
Market research services
Published
30 January 2017
Submission
15 February 2017

Tender description

FSCS are looking to appoint a supplier who will assist us in embedding the new and improved customer experience, by bringing the Voice of the Customer deeper into the culture at FSCS as well as into the communications with our customers. The appointed supplier is expected to hold customer qualitative research sessions and subsequently create compelling videos that will engage both our People and our customers by bringing to life the customer journeys.

Timeline

  1. Completed: Tender published30 January 2017
    Current notice
  2. Completed: Submission date15 February 2017

About the buyer

Financial Services Compensation Scheme is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79310000 · Market research services

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