Closed tender

NMS Customer Survey

Details

Topic
Survey services
Published
10 November 2017
Submission
1 December 2017

Tender description

I. Understand the impact of the National Measurement System through quantification of impact and attributing the role of the NMS. II. Benchmark customer experience/ satisfaction and look for product and service improvement opportunities III. Develop an understanding of how customers use measurement to create value IV. Identify how the work of the NMS is used in combination with other stakeholders in the UK Quality Infrastructure (NMS, UKAS, BSI)

Timeline

  1. Completed: Tender published10 November 2017
    Current notice
  2. Completed: Submission date1 December 2017

About the buyer

National Physical Laboratory is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79311000 · Survey services
  • 79311200 · Survey conduction services
  • 79311210 · Telephone survey services
  • 79311300 · Survey analysis services
  • 79342310 · Customer survey services
  • 79342311 · Customer satisfaction survey

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