Expired contract

Contract for The Evaluation of the Impact of Business Rates Appeals Reform on Customer Experience

Details

Duration
2 years
Topic
Market and economic research; polling and statistics
Published
29 November 2016

Tender description

The VOA is working to deliver a new policy reforming the business rates appeals system. The new system will be rolled out in April 2017, and will impact business rates customers who contest their rateable value, and their professional representatives. An evaluation of this new system is required to assess the impact of the change on customer experience of interacting with the VOA.

Timeline

  1. Completed: Award date1 November 2016
  2. Completed: Award published29 November 2016
    Current notice
  3. Completed: Contract expiry date28 December 2018

About the buyer

Valuation Office Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79300000 · Market and economic research; polling and statistics

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