Health services

Tender description

Bath and North East Somerset (BaNES) Clinical Commissioning Group, Swindon Clinical Commissioning Group, Wiltshire Clinical Commissioning Group and Wiltshire County Unitary Authority (the Commissioners) would like to invite suitably qualified providers to tender for Integrated Urgent Care Services for the residents and visitors to these areas. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCWCSU) on behalf of the Commissioners. The contract value will be circa GBP 13 million to GBP 16 million per annum with an anticipated start date for the contract of April 2018. This procurement is for a single provider who will be responsible for delivering all of the following services: BaNES CCG — GP Out of Hours service — Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line — NHS 111 Service Swindon CCG — Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line — NHS 111 Service Wiltshire CCG — Access to Care Service — Acute Trust Liaison Service — GP Out of Hours service — Integrated Urgent Care Access, Treatment and Clinical Advice Service (clinical hub), including Health Care Professional Line — NHS 111 Service Wiltshire County Unitary Authority — Carers Emergency Card Response Service — Single point of access to intermediate care beds — Telecare call monitoring — Telecare equipment and installation — Telecare response service and urgent care domiciliary care service — Emergency duty service for adults who may require social care — Out of hours emergency call handling for Council services Please note: the services listed above will be procured as a single lot as the Commissioners intention is that a fully integrated solution will be delivered by a single Prime Provider/Consortium. The procurement is driven by the need to re- procure an improved NHS 111 service and, where indicated, a GP out of hours service and the opportunity this offers the CCG's to meet improved patient outcomes and experience through the delivery of an Integrated Urgent Care Access, Treatment and Clinical Advice Service for urgent and emergency care provision. The services should be highly responsive and deliver care aligned to the operational and strategic plans of the constituent organisation, whilst minimising disruption and inconvenience for patients and families. The commissioner may wish to encompass the provision of a range of services in addition to those mentioned. We have chosen to follow an Open Negotiated Process. An Memorandum of Information can be found at https://in-tendhost.co.uk/scwcsu/aspx/Home which will provide an outline of the procurement process and the commissioners requirement. The tendering process elates to the provision of a health, social or related service as listed within Schedule 3 to the Public Contracts Regulations 2015 (‘the Regulations’). The procurement of services listed in Schedule 3 of the Regulations is not subject to the full regime of the Regulations, but is instead governed by the Light Touch Regime contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). Neither the inclusion of a Bidder selection stage, nor the use of any defined terms from the Regulations, nor the description of the procedure voluntarily adopted by The Commissioners (Open, Restricted, Competitive Procedure with Negotiation, Competitive Dialogue or any other description), nor any other indication, shall be taken to mean that The Commissioners intends to hold itself bound by any of the Regulations, save those applicable to services coming within the scope of Schedule 3.