Administration, defence and social security services

Tender description

Kent County Council (the Council) is the largest local authority in England covering an area of 3 500 square kilometres. It has an annual expenditure of over 1 000 000 000 GBP on goods and services and a population of 1 300 000 GBP. The Council provides a wide range of personal and strategic services on behalf of its residents, operating in partnership with 12 district councils and 289 parish/town councils. This requirement is for utilisation by Libraries, Registration and Archives within the Growth Environment and Transport Directorate. The Council wishes to add value to the Council's Libraries Registration and Archives' services by managing and developing the role of volunteers to support Business Plan priorities. The Council has re-organised the LRA to commission its services against outcomes and so the specification has been developed to achieve this. The Council owns a software package,‘Time2Give’ which will be used by the Successful Contractor to support this programme. The Council would like to work with a dynamic, innovative and creative organisation that will be able to integrate Volunteers, by working with the Council through increased collaborative and proactive working practises that will continue to support the council's vision and strategic and supportive outcomes: Our Vision: Our focus is on improving lives by ensuring that every pound spent in Kent is delivering better outcomes for Kent's residents, communities and businesses Strategic Outcomes: Children and young people in Kent get the best start in life. Supporting Outcome Kent's communities are resilient and provide strong and safe environments to successfully raise children and young people We keep vulnerable families out of crisis and more children and young people out of KCC care The attainment gap between disadvantaged young people and their peers continues to close All children, irrespective of background, are ready for school at age 5 Children and young people have better physical and mental health All children and young people are engaged, thrive and achieve their potential through academic and vocational education Kent young people are confident and ambitious with choices and access to work, education and training opportunities. Strategic Outcomes Kent communities feel the benefits of economic growth by being in-work, healthy and enjoying a good quality of life. Supporting Outcomes Physical and mental health is improved by supporting people to take more responsibility for their own health and well-being Kent business growth is supported by having access to a well skilled local workforce with improved transport, broadband and necessary infrastructure All Kent's communities benefit from economic growth and lower levels of deprivation Kent residents enjoy a good quality of life, and more people benefit from greater social, cultural and sporting opportunities. We support well planned housing growth so Kent residents can live in the home of their choice Kent's physical and natural environment is protected, enhanced and enjoyed by residents and visitors Strategic Outcomes: Older and vulnerable residents are safe and supported with choices to live independently Supporting Outcomes. Those with long term conditions are supported to manage their conditions through access to good quality care and support People with mental health issues and dementia are assessed and treated earlier and are supported to live well Families and carers of vulnerable and older people have access to the advice, information and support they need Older and vulnerable residents feel socially included. More people receive quality care at home avoiding unnecessary admissions to hospital and care homes, The health and social care system works together to deliver high-quality community services. Residents have greater choice and control over the health and social care services they receive. The principal objectives of this opportunity are: To manage and develop the role of volunteers to support Libraries Registration and Archives. To include the work of operational front of house teams and Service Development. Teams -Access Services, Business Support, Stock Services, Archives, Digital and Literary Services and Registration services. (The latter will include London Borough of Bexley Registration Services, provided under contract by Kent Libraries, Registration and Archives). To embed and extend the current good practice. To ensure that all Library Registration and Archive volunteering is managed consistently, taking into account the individual needs of our services. To extend the range of volunteering activities and the services available in Libraries Registration and Archives and Kent's communities. To engage with local communities to develop and promote Libraries Registration and Archives' services. To provide training and development activities to improve staff skills and knowledge in the recruitment, retention, supervision and training of volunteers. To promote inclusion and diversity. To work within the Chartered Institute of Librarians and Information Professionals (CILIP) Guidelines for Volunteering to extend and add value to Libraries Registration and Archives' services. Duration: The Contract will run for 24 months and has the option for an extension of 12 months. The Contract is anticipated to commence on the 1.8.2016. Questions and Communications: Please not that all communications are to be submitted via the Kent Business Portal, ‘Discussions’ function. Please not that all questions must be submitted by: 17:00 on the 20.5.2016. Tender closure: 6.6.2016 the E-Auction will be held on the 22.6.2016 Additional Information: An E-Auction will be operated, as part of this opportunity. Details are available within the Tender documentation. The maximum amount available for the 3 potential years is 196 500 GBP. Only submission via the Kent Business Portal will be accepted.