Computer-related services

Tender description

Currently, 10 500 000 people in the UK lack basic digital skills and many either can't or don't use digital government services independently. The Government Digital Service (GDS) with the support of The Department of Business, Innovation and Skills (BIS) sought suppliers capable of providing digital training and digital support services to reduce the number of digitally excluded people in the UK, by removing the barriers presented by lack of access, digital skills, vulnerability or motivation. This procurement exercise was conducted in accordance with the open procedure in order to establish a Framework Agreement. This framework is divided into 2 subdivided sections: A — Assisted Digital; B — Digital Inclusion. There are 5 lots: Lot 1 — Support to use government digital services; Lot 2 — Digital inclusion research and analysis; Lot 3 — Design of a digital inclusion course, product or intervention; Lot 4 — Delivery of digital inclusion/basic digital skills training'; Lot 5 — Digital inclusion marketing and promotion.