Lift-maintenance services

Tender description

The Contracting Authority owns and manages more than 130 general needs, sheltered and supported housing schemes in and around Merseyside, Lancashire, Greater Manchester, West and South Yorkshire, Northumberland, County Durham, Derbyshire, Nottinghamshire, Denbighshire and Hertfordshire. The Contracting Authority 's mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples lives. The quality of the Passenger Lift and Stairlift servicing and maintenance contract the Contracting Authority provides is therefore of paramount importance in ensuring customer satisfaction in the services they provide. The Contracting Authority are seeking therefore to appoint a Service Provider who can deliver the Passenger Lift and Stairlift to the highest possible standards and can demonstrate to the satisfaction of the Contracting Authority a proven track record in the delivery of these services. The successful Service Provider must be able to show a commitment to providing effective services that provide value for money to the Trust and its tenants and customers. The successful Service Provider will need to have demonstrated a commitment to addressing welfare to work /worklessness, focussing on the young and long unemployed. The proposed contract period will be 5 years commencing on or about the 1.4.2016 and with the option for an extension to this initial period of up to a further 5 years, all subject to provision of early termination including a break clause and annual renewals based on meeting and maintaining Key Performance Indicators. The Contracting Authority reserves the right to withdraw from this procurement procedure at anytime without awarding a contract. Applicants are to be responsible for all of the costs and expenses they incur as a result of participating in this procurement process irrespective of whether the procedure is complete or is abandoned without any appointment.