Evaluation of the ESA Work Related Activity Group 18-24 Pilots

Tender description

The evaluation will involve qualitative and quantitative research with participants, providers and JCP staff. The research will address the following questions: • To what extent have the pilot interventions moved participants closer to the labour market, and how have they impacted on key outcomes such as work related activity, perceptions of health, attitudes to work and expected return to work trajectory? • What has been delivered under each pilot intervention, and to what extent has the pilot met policy intent? • What is the staff experience of delivering the pilot? • What are the operational and delivery challenges? • What is the customer experience of the pilot interventions? • What elements of the support worked best in progressing this customer group? • How could the pilot interventions be improved for any national roll-out? Research will be undertaken in two waves. Wave one Qualitative research – 24 customer interviews in each of the three pilots, plus 46 staff/provider interviews spread across the three pilots. Quantitative research – quantitative survey with 500 customers in each of the three pilots. Wave two Qualitative research – 24 customer interviews in each of the three pilots. Quantitative research – quantitative survey with 500 customers in each of the three pilots. The exact numbers of interviews across elements of the research may be subject to change, by agreement with DWP and Centre for Economic & Social Inclusion. Outputs Full report for each wave of research. See Annex A for full details