Language Services

Language Services including translation, transcription and interpreting. Available to the whole of the public and third sector. This agreement was awarded under PCR 2015. Provides innovative language services designed to meet the public sector’s core needs. These services include: translation Interpretation (both spoken and British Sign Language) transcription (including stenography and real time transcription) fully scoped remote interpreting options (such as telephone and video interpreting) technological solutions such as Machine Translation and Automated Speech Recognition (providing alternative ways of working that are efficient and effective) All lots are accessible across the whole of the UK providing equal access to both Central Government and the wider public sector buyers. Lot 5 specialises in overseas interpreting requirements. Product types Lot 1: National Managed Service Provides a managed service throughout the United Kingdom. This is a flexible solution that allows you to buy some or all services from a supplier awarded onto lot 1. Common services provided under this lot include: advisory services, administrative support and efficient business processes that can be changed to meet your diverse language service needs Spoken and Visual Translation, Transcription and Support Services Spoken Telephone and Spoken and Visual Video Interpreting Spoken and Visual Face to Face Interpreting Lot 2: Translation and Support Services Provides translation and support services throughout the United Kingdom. Common services provided under this lot include: translation: The conversion of written documents into another language as text using human, computer assisted and machine translation solutions support services: Additional services which include editing and formatting documents and file recreation This lot will not support any visual or tactile requirements such as Braille or In-vision BSL. If you need these services, use lot 4.  Lot 3: Transcription, Stenography and Recording Services Provides transcription, stenography and recording services throughout the United Kingdom. These include: transcription services: The conversion of recorded speech into a written format, provided remotely or onsite recording services: In person or remote recording and logging servicing stenography services: provides Stenographers to take dictation using either shorthand notation or a stenotype machine, then later transcribe their notes into formal documents/records either remotely or onsite Lot 4: Visual Interpreting Services This lot provides communication for the Deaf, Deafblind, and others requiring support through the following services: interpreting services: provides face to face and remote (Video Relay Service (VRS)/Video Remote Interpreting (VRI) interpreting services translation services: provides visual translation services, including British Sign Language (BSL) invision, braille and other visual/tactile translation services transcription services: provides subtitling and or captioning services Lot 5: Overseas and UK Interpreting Services Provides spoken face to face interpreting services throughout the United Kingdom and overseas. This lot offers solutions that can be flexible to meet your needs. Common services provided through this lot include:  advisory services  administrative support efficient business processes to ensure services are provided effectively