User Experience Tenders
See open user experience tenders and awarded contracts for the UK public sector.
Buyers seldom write "user experience" in a notice title. They commission user research, UX design, usability testing and journey mapping, usually as a lot inside a wider website or digital service contract. Stotles tracks 4,834 notices matching that language, 2,002 of them already awarded and 75 still at pre-tender.
Participant recruitment is a small market of its own here, and so is research tooling. Buyers range from central government digital teams to councils and cultural institutions.
4,815 results
- Closed tenderPublished 6 July 2017
Her Majesty’s Passport Office - Digital Application Processing - Casework User Needs Team
- Closed tenderPublished 6 July 2017
ODR Discovery - User Research
- Awarded contract
User Researchers recruitment
- Closed tenderPublished 6 July 2017
Discovery to understand how digital can support foster carers
- Closed tenderPublished 6 July 2017
ODR Discovery - User Research
- Closed tenderPublished 5 July 2017
A service to efficiently manage information requests; from submission to publication.
- Closed tenderPublished 5 July 2017
Digital Channels partners
- Closed tenderPublished 5 July 2017
Accessibility user testing and audit
- Closed tenderPublished 5 July 2017
Accessibility user testing and audit
- Closed tenderPublished 5 July 2017
A service to efficiently manage information requests; from submission to publication.
- Closed tenderPublished 4 July 2017
HMCTS Architecture Services
- Closed tenderPublished 4 July 2017
HMCTS Architecture Services
- Closed tenderPublished 4 July 2017
Low Income Benefits Agile Service Design
- Closed tenderPublished 3 July 2017
Criminal Justice System Common Platform Programme – Agile Delivery and Release Management Service
- Closed tenderPublished 3 July 2017
Border Force Digital Product Design Service
- Awarded contract
Delivery partner for online passport application services.
- Awarded contract
Digital Content Design For Online Publishing to GOV.UK 2017
- Awarded contract
Fully Open Source Government Licensing System for Public Access
- Closed tenderPublished 29 June 2017
User Researcher for HMPPS Digital Studio 4717
- Closed tenderPublished 29 June 2017
User Researcher for HMPPS Digital Studio 4717
Frequently asked questions
Frequently asked questions about user research, ux design, usability testing, user experience design, user journey mapping, user experience research, ux research, user experience mapping in the UK public sector.
How do I find user experience contracts in the UK public sector?
Two routes. Search the portals for what is open now, or move earlier and track the buyers before a notice appears. Stotles pulls notices from 100+ portals into one place, and platform-wide 2,132 tenders are open right now. Filtering on user research, UX design and usability testing catches the work that sits as a lot inside a bigger digital contract, which is where most of it hides.
What CPV codes cover user experience work?
There is no CPV code for user experience. The notices in this set carry general research and web codes instead: 73110000 (Research services), 79315000 (Social research services) and 72413000 (World wide web (www) site design services). A UX lot usually sits inside an IT or website contract, so the code on the notice describes the parent project rather than the research itself. That is why this page filters on keywords and not on codes.
How large are user experience contracts?
This set mixes two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them. Across UK public procurement generally, 58% of government contracts fall in the £50k to £1m bracket, according to Stotles' 2026 Supplier Benchmark Report.
How is this different from market research tenders?
User research asks how people actually use a service, and it gets bought by digital and product teams tied to a specific website, tool or application. Market research asks about a market or an audience, and it gets bought by communications, policy and insight teams. The two overlap in the CPV codes they carry, which is another reason a keyword filter works better than a code filter here.
Can I see user experience work before it goes to tender?
Yes, and that is where this category rewards the effort. 75 of the 4,834 notices in this set are pre-tender: preliminary market engagement, discovery-phase notices and pipeline entries published before a formal tender exists. Reading those alongside a buyer's own strategy and budget documents is how suppliers get in front of a user research requirement while its scope is still being written. Platform-wide, 0 notices were added last week.
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