CRM Tenders and Contracts
See open CRM tenders and awarded contracts for the UK public sector.
CRM procurement covers customer relationship management platforms and the work around them: licensing, implementation, integration and support, mostly Salesforce, Microsoft Dynamics or Zoho rather than a bespoke build. Councils, NHS trusts, universities and government departments buy it most, usually replacing a case-management system, not adopting CRM for the first time.
2,307 notices are on record, 1,049 awarded, 182 at pre-tender. Only 4 are open now: a record of how bodies run CRM systems, not a live tender board.
2,267 results
- Expired contractPublished 18 November 2019
Prospectus Mailing and Fulfilment
£625,000
- Expired contractPublished 15 November 2019
One Housing - Customer Relationship Management (CRM) Solution and Services
£1,467,300
- Closed tenderPublished 15 November 2019
R5407 CRM for Tower Hamlets
Value not stated
- Closed tenderPublished 15 November 2019
Humber Business Growth Hub - #GrowMySME Workshop Programme – Finance for Growth and ICT for Growth Schemes
Value not stated
- Closed tenderPublished 14 November 2019
Customer Relationship Management System
Value not stated
- Closed tenderPublished 13 November 2019
CRM-Website Implementation (Prior Information Notice)
Value not stated
- Stale Pre-tenderPublished 13 November 2019
CRM-Website Implementation (Prior Information Notice)
Value not stated
- Stale Pre-tenderPublished 13 November 2019
Software programming and consultancy services
Value not stated
- Closed tenderPublished 8 November 2019
Agile partner to deliver a case management and time recording system for Childcare Offer Wales
Value not stated
- Stale Pre-tenderPublished 5 November 2019
Software package and information systems
Value not stated
- Awarded contractPublished 4 November 2019
Hosted responsive website and Web CMS, including UX design and build
£162,135
- Closed tenderPublished 1 November 2019
Outset Cornwall 4 Start Up Support Project Consultancy
£360,188
- Awarded contractPublished 1 November 2019
ITPD0349 Highways England Information Vision and Strategy implementation – Data Architecture
£2,050,000
- Closed tenderPublished 31 October 2019
Digital development, improvement and innovation for Royal Botanic Gardens, Kew
£800,000
- Closed tenderPublished 29 October 2019
Customer Relation Management software package
£1,200,000
- Closed tenderPublished 29 October 2019
PME- Website, CRM and Case Management Consolidation
Value not stated
- Stale Pre-tenderPublished 29 October 2019
PME- Website, CRM and Case Management Consolidation
Value not stated
- Closed tenderPublished 25 October 2019
Software package and information systems
£500,000,000
- Expired contractPublished 22 October 2019
CA6539 - Customer Relationship Management Software
Value not stated
- Closed tenderPublished 22 October 2019
Business Engagement Developer
Value not stated
Frequently asked questions
Frequently asked questions about customer relationship management, crm system, dynamics crm, crm platform, crm software, crm implementation, crm licence, crm license, crm contracts in the UK public sector.
How do I find CRM contracts in the UK public sector?
Search public procurement portals for the terms a buyer actually uses: CRM system, customer relationship management, CRM implementation. On Stotles, the same search runs against the full record, so a licence renewal, an implementation competition and a support extension all show up together. Platform-wide, 0 notices were added to Stotles in the last seven days, and 2,131 tenders are open right now across every category, so a saved search here catches deals as they land rather than after the deadline.
What has the public sector actually bought under CRM tenders?
Mostly licensing, implementation and the support work that keeps a platform running. The notices on record cover new CRM builds, migrations off older case-management systems, implementation-partner appointments, and ongoing support and integration. Councils, NHS trusts, universities and central government departments account for most of the volume, usually replacing or extending an existing system rather than adopting CRM for the first time.
Are there many live CRM tenders open right now?
Not many. Of 2,307 notices on record for CRM procurement, only 4 are open at the time of research, while 1,049 are already awarded and a further 182 sit at pre-tender. That split is typical of enterprise software buying: most of the volume moves through framework call-offs, licence renewals and support extensions rather than fresh open competitions, so the open count understates how active this category actually is.
What CPV code applies to CRM purchases?
48445000, Customer Relation Management software package, is the code that shows up most often alongside CRM notices, appearing on 343 of the notices matched by this page's search terms. It sits under the broader software-package codes that most CRM-related notices also carry, so search by keyword rather than code alone for the full picture.
Which CRM platforms come up most in public sector contracts?
Salesforce and Microsoft Dynamics lead the notices on record, appearing repeatedly across implementation, licensing and support competitions. Zoho CRM turns up on smaller council contracts, and a handful of buyers run bespoke or sector-specific builds, particularly around donor management and case management. This is what buyers have chosen to name in their own notice titles and descriptions, not an exhaustive product list.
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