CRM Tenders and Contracts
See open CRM tenders and awarded contracts for the UK public sector.
CRM procurement covers customer relationship management platforms and the work around them: licensing, implementation, integration and support, mostly Salesforce, Microsoft Dynamics or Zoho rather than a bespoke build. Councils, NHS trusts, universities and government departments buy it most, usually replacing a case-management system, not adopting CRM for the first time.
2,307 notices are on record, 1,049 awarded, 182 at pre-tender. Only 4 are open now: a record of how bodies run CRM systems, not a live tender board.
2,267 results
- Closed tenderPublished 15 July 2020
Supply, hosting and support of cloud based Ticketing System for Town Hall and Black Box Theatres, Galway.
Value not stated
- Awarded contractPublished 15 July 2020
Customer Relation Management software development services
Value not stated
- Closed tenderPublished 9 July 2020
P21-0048 CRM Automated Test Specialist
GBP/DAY 600
- Closed tenderPublished 9 July 2020
P21-0049 Microsoft Dynamics Developer
GBP/DAY 600
- Closed tenderPublished 9 July 2020
P21-0047 CRM Automated Test Specialist
GBP/DAY 600
- Expired contractPublished 6 July 2020
Complaints and Enquiries Customer Records Management (CRM) System
£56,092
- Closed tenderPublished 2 July 2020
Provision of Resources for developing DIT's Data services, prj_542
£2,000,000
- Closed tenderPublished 1 July 2020
New Website Development
Value not stated
- Expired contractPublished 1 July 2020
Co-ordinating and Delivering Apprenticeship Support and Knowledge for Schools (ASK) in the North
£2,164,000
- Awarded contractPublished 1 July 2020
Digital Donor Experience Product Development Partner
£900,000
- Awarded contractPublished 30 June 2020
DDaT20092 - Oracle Development Team
£1,165,910
- Expired contractPublished 30 June 2020
New Anglia Business Data Platform
£49,997
- Awarded contractPublished 29 June 2020
P21-0036 Microsoft Dynamics Developer
£105,280
- Closed tenderPublished 24 June 2020
CCP002 - Provision of Corporate ICT Solutions for a Digital Transformation / Channel Shift Programme
£1,650,000
- Closed tenderPublished 24 June 2020
CCP002 - Provision of Corporate ICT Solutions for a Digital Transformation / Channel Shift Programme
£1,650,000
- Stale Pre-tenderPublished 24 June 2020
Consultative engineering and construction services
£242,000,000
- Closed tenderPublished 21 June 2020
DESA Sales Management & Customer Relationship Management Tool
£1
- Closed tenderPublished 19 June 2020
Software package and information systems
£1,650,000
- Closed tenderPublished 18 June 2020
IT services: consulting, software development, Internet and support
£1
- Expired contractPublished 18 June 2020
Customer Relationship Management (CRM) System
£167,862
Frequently asked questions
Frequently asked questions about customer relationship management, crm system, dynamics crm, crm platform, crm software, crm implementation, crm licence, crm license, crm contracts in the UK public sector.
How do I find CRM contracts in the UK public sector?
Search public procurement portals for the terms a buyer actually uses: CRM system, customer relationship management, CRM implementation. On Stotles, the same search runs against the full record, so a licence renewal, an implementation competition and a support extension all show up together. Platform-wide, 0 notices were added to Stotles in the last seven days, and 2,126 tenders are open right now across every category, so a saved search here catches deals as they land rather than after the deadline.
What has the public sector actually bought under CRM tenders?
Mostly licensing, implementation and the support work that keeps a platform running. The notices on record cover new CRM builds, migrations off older case-management systems, implementation-partner appointments, and ongoing support and integration. Councils, NHS trusts, universities and central government departments account for most of the volume, usually replacing or extending an existing system rather than adopting CRM for the first time.
Are there many live CRM tenders open right now?
Not many. Of 2,307 notices on record for CRM procurement, only 4 are open at the time of research, while 1,049 are already awarded and a further 182 sit at pre-tender. That split is typical of enterprise software buying: most of the volume moves through framework call-offs, licence renewals and support extensions rather than fresh open competitions, so the open count understates how active this category actually is.
What CPV code applies to CRM purchases?
48445000, Customer Relation Management software package, is the code that shows up most often alongside CRM notices, appearing on 343 of the notices matched by this page's search terms. It sits under the broader software-package codes that most CRM-related notices also carry, so search by keyword rather than code alone for the full picture.
Which CRM platforms come up most in public sector contracts?
Salesforce and Microsoft Dynamics lead the notices on record, appearing repeatedly across implementation, licensing and support competitions. Zoho CRM turns up on smaller council contracts, and a handful of buyers run bespoke or sector-specific builds, particularly around donor management and case management. This is what buyers have chosen to name in their own notice titles and descriptions, not an exhaustive product list.
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