Helpdesk services

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119 Helpdesk services awards found

Awarded contract
IT Network and Security Equipment and Support Services
EirGrid plcSupplier(s) eCom Solutions, Integrity360Awarded 24 July 2022Maintenance and repair of information technology equipment
Awarded contract
NHS Highland GP Desktop and Server support
NHS HighlandAwarded 30 March 2022IT services: consulting, software development, Internet and support
Expired contract
Finance System, Software & Maintenance
Office of Gas and Electricity Markets (Ofgem)Supplier(s) Sapphire Systems PlcGBP 52,233Awarded 29 March 2022Expiring 31 March 2024Financial information systems
Awarded contract
Framework agreement to supply ICT goods and services to the education sector and any UK public sector body - Phase 1
The Elliot Foundation Academies Trust, Academies Enterprise Trust
Supplier(s)
12 suppliers
Academia Ltd
Cancom Managed Services Ltd
Dataspire
EasiPC Services Ltd
Joskos Solutions Limited
Medhurst Communications Ltd
Praestantia Technology
RM Education Ltd
Savvy IT Limited
Specialist Computer Centres PLC
Sweethaven Ltd
Turn IT On Ltd
GBP 500,000,000Awarded 15 March 2022Computer-related services
Awarded contract
British Museum Hard Facilities Management
British MuseumSupplier(s) CBRE MANAGED SERVICES LIMITEDGBP 29,759,103Awarded 14 March 2022Facilities management services
Expired contract
Helpdesk Service for Careplace
London Borough of EalingSupplier(s) Social Care Network Solutions LtdGBP 43,200Awarded 11 March 2022Expiring 31 May 2024IT services: consulting, software development, Internet and support
Awarded contract
Provision of Hotel Services
University of the Highlands and IslandsSupplier(s) Kingdom Group Services LtdGBP 1,754,606Awarded 8 March 2022Hotel services
Awarded contract
University of East Anglia - Total Facilities Management Contract
University of East AngliaSupplier(s) Arthur McKay and Sons LtdGBP 60,000,000Awarded 9 January 2022Repair and maintenance services of building installations
Awarded contract
PS21102 Administration of the Green Deal Oversight and Registration body
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) Gemserv LtdGBP 634,324Awarded 25 October 2021Supporting services for the government
Awarded contract
Catering EPOS (Electronic Point of Sale) and Warehousing System (CEWS)
Transport for WalesSupplier(s) ECR Retail systems600,000Awarded 12 October 2021Point of sale (POS) software package
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Awarded contract
Catering EPOS (Electronic Point of Sale) and Warehousing System (CEWS)
Transport for WalesSupplier(s) ECR Retail systemsGBP 390,363Awarded 12 October 2021Point of sale (POS) software package
Awarded contract
PROJ10079, What Works to Prevent Violence: Impact at Scale. Programme Design and Implementation
Foreign, Commonwealth and Development OfficeSupplier(s) INTERNATIONAL RESCUE COMMITTEE, U.K.GBP 45,500,000Awarded 1 October 2021Foreign economic-aid-related services
Awarded contract
Sexual Health and Reproductive Services
Liverpool City CouncilSupplier(s) Liverpool University Hospitals NHS FT (Aintree Site)GBP 51,339,205Awarded 30 September 2021Expiring 31 October 2029Health services
Expired contract
APHA's Stock Management and Sales Order Processing System 2021
Department for Environment, Food & Rural Affairs (DEFRA)Supplier(s) Capita Business Services LtdGBP 92,257Awarded 14 September 2021Expiring 30 September 2023Information technology services
Awarded contract
Hard Facilities Management Services
Scottish Fire and Rescue ServiceSupplier(s) Robertson Facilities ManagementGBP 128,000,000Awarded 8 September 2021Facilities management services
Awarded contract
Hard Facilities Management Services
Scottish Fire and Rescue ServiceSupplier(s) Robertson Facilities ManagementGBP 132,000,000Awarded 8 September 2021Facilities management services
Awarded contract
CONTRACT FOR THE PROVISION OF BUILDING SERVICES
Cheshire East CouncilSupplier(s) EQUANS SERVICES LIMITEDGBP 97,000,000Awarded 18 August 2021Expiring 31 March 2029Building and facilities management services
Expired contract
Content Filtering - Zscaler
17 buyers
NHS Basildon and Brentwood Clinical Commissioning Group
NHS Castle Point and Rochford Clinical Commissioning Group
NHS Great Yarmouth and Waveney Clinical Commissioning Group
NHS Ipswich and East Suffolk Clinical Commissioning Group
NHS Mid Essex Clinical Commissioning Group
NHS NEL Commissioning Support Unit
NHS North East Essex Clinical Commissioning Group
NHS North Norfolk Clinical Commissioning Group
NHS Norwich Clinical Commissioning Group
NHS South Norfolk Clinical Commissioning Group
NHS Southend Clinical Commissioning Group
NHS Thurrock Clinical Commissioning Group
NHS Tower Hamlets Clinical Commissioning Group
NHS West Essex Clinical Commissioning Group
NHS West Norfolk Clinical Commissioning Group
NHS West Suffolk Clinical Commissioning Group
Whittington Health NHS Trust
Supplier(s) Cancom Managed Services LtdGBP 107,260Awarded 26 July 2021Expiring 31 July 2022Security software package
Awarded contract
Property Hard and Soft Facilities Management and Security, Grapevine and Business Support Services
Post Office LtdSupplier(s) Arthur McKay and Sons Ltd, Kings Security Services LtdGBP 87,544,054Awarded 1 June 2021Post-office equipment
Expired contract
CAFM, Helpdesk and MI Services
London Fire BrigadeSupplier(s) Bellrock Facilities Management LimitedGBP 1,985,762Awarded 1 April 2021Expiring 31 March 2026Helpdesk and support services

Top buyers

Buyers ranked by total contract award volume for helpdesk services.

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BuyersCountValue

HM Revenue & Customs (HMRC)
5
£883.4m
Association of North East Councils
4
£3.1m
Ministry of Defence
4
£5.9m
Scottish Fire and Rescue Service
3
£260.0m
Foreign, Commonwealth and Development Office
3
£47.6m
Courts Service
3
£247.5k
An Post
3
£0.0
National University of Ireland, Galway (NUI Galway)
2
£3.8m
Staffordshire County Council
2
£997.0k
UK Atomic Energy Authority
2
£469.0k

Trend over time

Notice volume for helpdesk services published over time.

Top suppliers

Suppliers ranked by total contract award volume for helpdesk services.

View all suppliers

SuppliersCountValue

ISS Group
4
£1.5bn
OCS One Complete Solution Ltd
4
£15.0m
metDesk limited
4
£1.3m
Mitie Property Services (UK) Ltd
4
£225.5m
MeteoGroup Ltd
3
£850.0k
Derwent Facilities Management Ltd
3
£44.6m
Vaisala Ltd
3
£1.5m
OCS GROUP UK LIMITED
3
£86.7m
BAM Facilities Management Ltd (Glasgow)
3
£21.9m
Centreprise International
2
£60.0m

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