Customer relationship management

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1,139 Customer relationship management notices found

Awarded contract
Supply, installation and configuration of a Customer Relationship Management (CRM) solution that incorporates a centralised Customer Engagement Contact Centre (CECC) facility
Department of Agriculture, Food and the MarineSupplier(s) Codec-dss Limited - T/A CodecEUR 1,200,000Awarded 16 May 2022Software programming and consultancy services
Awarded contract
Tender for Customer Relationship Management System and Related Services
Higher Education AuthoritySupplier(s) BDO Eaton SquareAwarded 13 May 2022Information systems
Awarded contract
Supply, installation and configuration of a Customer Relationship Management (CRM) solution that incorporates a centralised Customer Engagement Contact Centre (CECC) facility
Department of Agriculture, Food and the MarineSupplier(s) Codec-dss Limited - T/A CodecAwarded 12 May 2022Miscellaneous software package and computer systems
Stale Pre-tenderPublished 4 May 2022
Preliminary Market Consultation for Customer Relationships Management System for National Library of Wales
The National Library of WalesCustomer Relation Management software development services
Stale Pre-tenderPublished 4 May 2022
Preliminary Market Consultation for Customer Relationships Management System for National Library of Wales
The National Library of WalesCustomer Relation Management software development services
Awarded contract
Provision of the corporate system for managing: • Highway Asset management records; • Customer Relationship Management; • Unmetered electrical supply records for street lighting • Works ordering
City of Bradford Metropolitan District CouncilAwarded 28 April 2022Software package and information systems
Awarded contract
Contact Management Solution
Police and Crime Commissioner for Dyfed-PowysSupplier(s) Airwave Solutions Limited (Airwave)GBP 3,580,851Awarded 30 November 2021Command, control, communication systems
Expired contract
Enhancement Package for CRM
Maritime and Coastguard AgencySupplier(s) EY PythagorasGBP 32,652Awarded 21 March 2022Expiring 29 March 2022IT services: consulting, software development, Internet and support
Closed tenderPublished 17 April 2022
GB-Newcastle: T21/0084 CRM Solution
Northumbria University NewcastleGBP 750,000Closing 6 May 2022Business transaction and personal business software package
Awarded contract
In Cab Technology & Operations CRM for Braintree District Council
Braintree District CouncilSupplier(s) Bartec Auto ID LtdGBP 343,670Awarded 7 February 2022Expiring 3 April 2029Waste analysis services
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Closed tenderPublished 12 April 2022
Social Media and Customer Relationship Management Solution
The Police and Crime Commissioner for SussexClosing 17 November 2021Sales, marketing and business intelligence software package
Awarded contract
Social Media and Customer Relationship Management Solution
The Police and Crime Commissioner for SussexSupplier(s) Softcat PLCGBP 922,990Awarded 28 January 2022Sales, marketing and business intelligence software package
Awarded contract
Provision of CRM and Ticketing System
Amgueddfa Cymru — National Museum WalesSupplier(s) Tessitura NetworkGBP 590,000Awarded 22 February 2022Customer Relation Management software package
Closed tenderPublished 22 March 2022
3275/LM - Training Services provider (Leadership & Management) for Student Recruitment, Marketing and Admissions Staff (SRMA)
University of SheffieldGBP 350,000Closing 22 April 2022Personal development training services
Awarded contract
Cloud-Based Customer Relationship Management (CRM) Solution
Life Sciences Hub Wales LtdSupplier(s) Simply Crm ApsAwarded 11 March 2022Sales or marketing software package
Closed tenderPublished 7 March 2022
Provision of a Delivery Partner - Housing Management and Customer Relationship Management System
London Borough of LewishamClosing 21 March 2022
Awarded contract
HR and CRM Procurement Support Contract
The National Library of WalesSupplier(s) 2Buy2.comGBP 24,650Awarded 2 March 2022Procurement consultancy services
Expired contract
Corporate Customer Relationship Management System
North Yorkshire CouncilSupplier(s) Boxxe LimitedGBP 36,691.49Awarded 1 April 2022Expiring 31 March 2023Software package and information systems
Expired contract
Employment & Training Hub CRM System
Stockton Borough CouncilSupplier(s) Hanlon Software SolutionsAwarded 27 September 2022Expiring 26 September 2024Machinery for mining, quarrying, construction equipment
Closed tenderPublished 18 February 2022
Omni-Channel Contact Centre Solution
Portsmouth City CouncilClosing 21 March 2022IT services: consulting, software development, Internet and support

Top buyers

Buyers ranked by total contract award volume for customer relationship management.

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BuyersCountValue

Department for International Trade
23
£29.7m
Crown Commercial Service
16
£55.6bn
The Office of Government Procurement
15
£145.1m
Department for Education
13
£17.2m
Crescent Purchasing Consortium (CPC)
12
£412.0m
Department for Environment, Food & Rural Affairs (DEFRA)
10
£113.1m
National Highways Limited
10
£253.0m
Kingston upon Hull City Council
10
£4.1m
University of Edinburgh
9
£36.8m
West Yorkshire Combined Authority
9
£750.0k

Trend over time

Notice volume for customer relationship management published over time.

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Suppliers ranked by total contract award volume for customer relationship management.

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