Customer experience

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2,251 Customer experience notices found

Closed tenderPublished 14 July 2022
Provision of Internal Audit Services
National Transport AuthorityEUR 6,250,000Closing 30 August 2022Accounting and auditing services
Expired contract
Invitation to Tender to Upgrade IT and Communications Equipment and Services for Chesham Town Council - AWARD
Chesham Town CouncilSupplier(s) ADVANCED IT SERVICES NOTTINGHAM LTDAwarded 13 July 2022Expiring 31 July 2025Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Awarded contract
Provision of a Leisure Management System
Broxtowe Borough CouncilSupplier(s) Gladstone LimitedGBP 250,000Awarded 11 February 2022Expiring 31 March 2027Sports facilities operation services
Closed tenderPublished 11 July 2022
CO02454 Pre-Employment Checks - Vetting Services
Essex County CouncilGBP 900,000Closing 10 August 2022Software package and information systems
Expired contract
Digital Engagement - Student Recruitment Experience - AWARD
University of NottinghamSupplier(s) Accenture (UK) LimitedGBP 7,526,470.43Awarded 29 June 2020Expiring 31 July 2023Software programming and consultancy services
Stale Pre-tenderPublished 8 July 2022
In-Year Calculation and Payment for Income Tax Self Assessment and Corporation Tax for Small Companies
HM Revenue & Customs (HMRC)Closing 23 July 2022Meal delivery service
Stale Pre-tenderPublished 5 July 2022
Input and Output Communications SR442088773
HM Revenue & Customs (HMRC)Closing 19 July 2022Scanning services
Closed tenderPublished 5 July 2022
GB-southampton: Employee Experience - Implementation and Coaching Partner
Ordnance SurveyGBP 75,000Closing 19 July 2022Research consultancy services
Closed tenderPublished 4 July 2022
Digital Dinning System - No longer in use
University of ReadingClosing 1 August 2022Miscellaneous software package and computer systems
Closed tenderPublished 30 June 2022
EPOS with Inventory Management System and Service
First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)Closing 31 July 2022Inventory management software package
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Stale Pre-tenderPublished 29 June 2022
Lease of 4 Hydro Vacuum Excavators
NORTHUMBRIAN WATER GROUP LIMITEDSpecialist vehicles
Closed tenderPublished 29 June 2022
Digital Dining System
University of ReadingClosing 1 August 2022Point of sale (POS) software package
Awarded contract
Supply, installation and configuration of a Customer Relationship Management (CRM) solution that incorporates a centralised Customer Engagement Contact Centre (CECC) facility
Department of Agriculture, Food and the MarineSupplier(s) Codec-dss Limited - T/A CodecEUR 1,200,000Awarded 28 June 2022License management software development services
Awarded contract
High Voltage (HV) Power Framework
London Underground LimitedSupplier(s) Balfour Beatty Rail Ltd, UK Power Networks Services (Commercial) LtdAwarded 19 May 2022Rectifiers
Stale Pre-tenderPublished 22 June 2022
Communications and Professional Services
Northern Powergrid LimitedPublic relations services
Stale Pre-tenderPublished 17 June 2022
Land Referencing Services
High Speed Two (HS2) LtdGBP 60,000,000Land purchase services
Awarded contract
Development Management and Road Safety Services MFA
Transport Scotland
Supplier(s)
5 suppliers
Aecom
Jacobs U.K. Limited
SWECO UK LIMITED
SYSTRA Ltd
WSP
GBP 6,000,000Awarded 1 August 2019Civil engineering consultancy services
Stale Pre-tenderPublished 13 June 2022
Living Well Project
Thirteen Housing Group LtdClosing 25 June 2022Telecommunications equipment and supplies
Expired contract
CBC-1285-T-AE Chatbot AI - AWARD
Central Bedfordshire CouncilSupplier(s) We Build BotsAwarded 26 May 2022Expiring 29 November 2024Software package and information systems
Stale Pre-tenderPublished 9 June 2022
Provision of managed student accommodation
Swansea UniversityAccommodation services

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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