Call centre

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1,182 Call centre notices found

Closed tenderPublished 30 March 2023
The Provision of Occupational Health Services
North West Ambulance Service NHS TrustGBP 5,000,000Closing 9 May 2023Health services
Closed tenderPublished 30 March 2023
Provision of Mechanical and Plumbing Services for 2060 housing units across the greater Dublin Area.
Co-operative Housing IrelandEUR 3,120,000Closing 27 January 2023Plumbing and sanitary works
Expired contract
Revenues and Benefits Call Centre and On Demand Services
London Borough of EnfieldSupplier(s) CIVICA UK LIMITEDGBP 289,000Awarded 1 April 2023Expiring 31 May 2023Office-support services
Stale Pre-tenderPublished 24 March 2023
Lone Worker Security - Mobile Application
United Lincolnshire Teaching Hospitals NHS TrustGBP 125,000Software package and information systems
Closed tenderPublished 24 March 2023
Request for Tenders for the provision of a Cloud-based Customer Service Solution under a Single Party Framework Agreement
Department of JusticeEUR 8,000,000Closing 5 May 2023Software implementation services
Closed tenderPublished 24 March 2023
Request for Tenders for the provision of a Cloud-based Customer Service Solution under a Single Party Framework Agreement
Department of JusticeClosing 5 May 2023Information technology services
Awarded contract
Origin Housing Responsive Repairs and Void Refurbishment
Origin Housing LimitedSupplier(s) T GILMARTIN LIMITEDGBP 70,000,000Awarded 21 March 2023Miscellaneous repair and maintenance services
Stale Pre-tenderPublished 21 March 2023
Cleaning Services - Offices, Care homes and private accommodation
Wheatley GroupGBP 4,000,000Cleaning services
Stale Pre-tenderPublished 21 March 2023
Cleaning Services - Offices, Care homes and private accommodation
Wheatley GroupGBP 4,000,000Cleaning services
Expired contract
Corporate Telephony
Uttlesford District CouncilSupplier(s) ADEPT TECHNOLOGY GROUP LIMITEDGBP 160,000Awarded 20 January 2023Expiring 19 January 2026Networks
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Stale Pre-tenderPublished 7 March 2023
PRJ1258 Diabetes Book and Learn (DBL) - Call Centre
NHS South East London ICBHealth and social work services
Expired contract
Cash Receipting, Income Management and e-Payment Software (SmartPay/DeskSmart/ToneSmart)
Bournemouth Christchurch and Poole CouncilSupplier(s) Adelante Software LimitedGBP 28,417.56Awarded 1 March 2023Expiring 28 February 2024Software package and information systems
Expired contract
Call Centre Ancillary Services - Workforce Management System
North Yorkshire CouncilSupplier(s) OPUS BUSINESS SYSTEMS LIMITEDGBP 227,400Awarded 22 February 2023Expiring 31 March 2026Software package and information systems
Awarded contract
Call Centre Ancillary Services - Workforce Management System
North Yorkshire CouncilAwarded 6 March 2023Software package and information systems
Expired contract
Call Centre Ancillary Services - Interactive Voice Assistant Phase 2
North Yorkshire CouncilSupplier(s) OPUS BUSINESS SYSTEMS LIMITEDGBP 580,374.46Awarded 22 February 2023Expiring 31 March 2026Software package and information systems
Awarded contract
Call Centre Ancillary Services – Interactive Voice Assistant Phase 2
North Yorkshire CouncilAwarded 2 March 2023Software package and information systems
Stale Pre-tenderPublished 27 February 2023
Pan London Out of Hours Telephony soft market testing
London Borough of EalingGBP 7,000,000Mobile-telephone services
Stale Pre-tenderPublished 26 February 2023
Delivery of a SaaS based telephony solution including call centre functionality, maintenance and support.
South Dublin County CouncilIP telephone services
Awarded contract
Smart Ticketing System for the Mersey Ferries
MerseytravelSupplier(s) Palisis AGGBP 573,620Awarded 24 January 2023IT services: consulting, software development, Internet and support
Expired contract
Smart Ticketing System for the Mersey Ferries
MerseytravelSupplier(s) Palisis AGGBP 573,620Awarded 1 March 2023Expiring 28 February 2026Office and computing machinery, equipment and supplies except furniture and software packages

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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