Awarded contract

SaaS Respond - Annual Licence, Support and Maintenance

Details

Supplier(s)
Aptean Ltd
Value
GBP 84,941.98
Duration
3 years
Topic
License management software package
Published
27 February 2026

Tender description

This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions. ## Contract award Title: SaaS Respond - Annual Licence, Support and Maintenance

Timeline

  1. Completed: Award published27 February 2026
    Current notice
  2. Completed: Award date27 February 2026
  3. Next: Contract expiry date31 March 2029in 3 years

About the buyer

City of Bradford Metropolitan District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48218000 · License management software package
  • 85300000 · Social work and related services

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Decision makers

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