2025-049 Case Management System
Details
- Supplier(s)
- Fivium LTD
- Value
- GBP 85,579.2
- Duration
- 2 years
- Topic
- Computer platforms
- Published
- 25 February 2026
- Source
- uk:contracts_finder
Tender description
Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews. The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.
Timeline
- Completed: Award date2 February 2026
- Completed: Award published25 February 2026Current notice
- Next: Contract expiry date31 January 2028in 17 months
About the buyer
Office of Gas and Electricity Markets (Ofgem) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 30211300 · Computer platforms
- 30211400 · Computer configurations
- 72000000 · IT services: consulting, software development, Internet and support
- 72400000 · Internet services
- 72420000 · Internet development services
- 72421000 · Internet or intranet client application development services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov |
54 similar open tenders
See more open tenders related to 2025-049 Case Management System.
- Open tender
DPS for Circuit Solutions
- Open tender
Expert Partner Panel Procurement 2026
- Open tender
Precise Policing 2
- Open tender
Internet of Things
- Open tender
Space Technology Solutions
- Open tender
IT and Cyber Security Services
Related buyers
Buyers similar to Office of Gas and Electricity Markets (Ofgem).
- 210£6.3bn
- 152£130.7m
- 130£849.0m
- 94£19.6m
- 85£16.4m
- 74£3.3bn
- 70£2.5bn
- 64£3.4bn
- 53£32.3m
- 43£11.2bn
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
