Nexus Alpha Lift Data

Tender description

RDG are Direct awarding to Nexus Alpha. Currently, lift information is manually reported by station staff and managed through disparate systems, creating delays and inconsistencies for customers and staff. To address this, the programme will introduce automation of lift status processing and messaging through integration with the Darwin Lifts API and the Tyrell IO platform. This work will deliver the capability to: • Automate ingestion of live lift status updates from the Darwin Lifts API. • Detect and manage lift status changes automatically. • Interfaces for viewing, editing, and distributing lift data and passenger advice. • Trigger automated messaging through Tyrell IO and other connected systems. • Maintain consistent, customer-facing lift naming and advice standards across channels. The programme will engage NA to deliver functionality enabling automated ingestion, processing, and distribution of lift status and passenger advice information, leveraging existing Network Rail infrastructure (Darwin API, MuleSoft, and Citadel). This functionality must be delivered through Tyrell IO, as it is the live operational messaging platform for NRCC and TOCs. ## Contract award