Vehicle Removal Service

Tender description

Pipeline Notice for the upcoming procurement of Vehicle Removal Services. This notice is intended for forward looking pipeline visibility only. Details, timelines and scope are indicative and remain subject to change which will be notified in further Notices as the procurement progresses. The Authority also reserves the right to utilise existing Public Procurement Regulations 2015 Framework Agreements and Dynamic Purchasing Systems that they are permitted to use should it be deemed the most suitable market route. This removal service forms a critical element of the wider parking enforcement operation, directly supporting the Council's statutory duties in traffic management, road safety, congestion mitigation, and air quality improvement. Effective removal and enforcement activities help ensure the free movement of traffic, encourage modal shift towards walking and cycling, and contribute to the borough's economic resilience. The current contract is nearing expiry, necessitating re procurement to maintain continuity of service provision across the borough. In addition, this renewal contract will allow other local authorities to use contract services. The key outcomes for this service will focus on deliver an improved customer experience through clear communication, timely responses, and full transparency, while ensuring the prompt removal of abandoned, obstructive, or nuisance vehicles to maintain safety and traffic flow. Effective enforcement against persistent offenders will support fairness and compliance by targeting vehicles with multiple unpaid Penalty Charge Notices, and urgent cases affecting emergency access, vulnerable road users, or critical movement routes will be prioritised to enable swift intervention where risks are greatest.