Citywide Messaging - Market Engagement
Details
- Published
- 2 February 2026
- Submission
- 17 February 2026
- Source
- uk:atamis:dhsc
Tender description
The Contract is for the supply of secure, accurate and professional 24 hour, 365 days a year single point of contact for health professionals and the general public. The provider will be expected to provide a call handling function to centrally collate, monitor, and direct messages and referrals, according to their urgency, to the BCHC Integrated Multidisciplinary Community Teams (IMT). The IMTs consist of District Nurses and associated therapies (Occupational Therapy and Physiotherapy), as well as a wider “virtual team” of specialist and link clinicians.
Timeline
- Completed: Tender published2 February 2026Current notice
- Completed: Submission date17 February 2026
About the buyer
Birmingham Community Healthcare is an NHS foundation trust providing community health services across Birmingham. The BSOL Procurement Collaborative, hosted by University Hospitals Birmingham, supports its procurement. That collaborative serves five NHS trusts across Birmingham and Solihull. Strategic, clinical, transactional, pharmacy and data analytics teams do the buying. Pharmacy buying applies National Commercial Medicines Unit contracts and frameworks.
Over the past 5 years, most of Birmingham Community Healthcare's contract awards have been in health and social work, medical equipment and pharmaceuticals and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@birmingham-community-healthcare.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@birmingham-community-healthcare.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@birmingham-community-healthcare.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@birmingham-community-healthcare.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@birmingham-community-healthcare.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@birmingham-community-healthcare.gov |
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