Establishment of a single party framework agreement for the Supply and lifecycle management of Windows-based end-user devices for Kerry Education and Training Board.

Tender description

The Contracting Authority proposes to engage in a competitive process for the establishment of a single party framework agreement for the supply and lifecycle management of Windows-based end-user laptops. Kerry ETB anticipates a requirement for the supply and full lifecycle support of a range of Windows end-user student laptops to be deployed across its estate. The laptops will be required for daily use in a classroom environment and for assignments and educational purposes at home. The successful tenderer will be expected to manage laptops, configure security restrictions, deploy software, manage updates and provide support to students. The tenderer is expected to detail exactly how they will achieve this task with the minimum amount of access to Kerry ETB’s O365 tenant and what change control procedures they have in place. Kerry ETB requires a high quality, flexible and responsive service for the draw-down of the laptops, and for orders with agreed timelines for delivery of goods with the successful tenderer. When purchasing education technology for our classrooms, it is key that the products procured for our students are fit for purpose.